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SMS Marketing Statistics in Saudi Arabia 2024
SMS marketing is one of the most effective digital marketing tools, enabling businesses to reach customers instantly. In Saudi Arabia, this approach has gained significant traction due to its high open rates and strong customer engagement. This article highlights the latest statistics on SMS marketing, its impact on consumer behavior, and strategies to maximize its benefits.
1. SMS Marketing Statistics in Saudi Arabia
π Open and Engagement Rates:
- 98% of SMS messages are opened, making it one of the most effective marketing channels.
- 90% of messages are read within three minutes of receipt.
- The response rate for SMS marketing is 45% higher than email marketing.
π Business Adoption of SMS Marketing:
- 70% of businesses in Saudi Arabia use SMS as part of their marketing strategy.
- 90% of consumers prefer receiving promotions and discounts via SMS rather than email or other forms of advertising.
- Reminder and confirmation messages are among the most commonly used SMS types, improving customer experience and reducing appointment cancellations.
2. The Impact of SMS Marketing on Consumers
π Boosting Sales and Loyalty:
- 58% of consumers in Saudi Arabia have made a purchase after receiving a promotional SMS.
- 65% of customers feel more loyal to brands that send them exclusive offers via SMS.
π Enhancing Customer Experience:
- SMS provides a fast and convenient way to remind customers about offers, improving their experience and increasing engagement.
- 80% of customers prefer receiving order updates and notifications via SMS, demonstrating its importance for business operations.
3. Effective Strategies for SMS Marketing in Saudi Arabia
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Personalized SMS Messages:
Include the customerβs name or personalized details to enhance engagement and create a tailored experience.
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Focus on Value Addition:
Offer exclusive promotions or useful information to encourage customer interaction.
β
Choose the Right Timing:
The best time to send SMS messages is between 12 PM and 6 PM, when customers are more likely to read them.
β
Include a Strong Call to Action (CTA):
Make your message clear and direct, prompting immediate action such as "Book Now" or "Discover the Offer."
β
Comply with Local Regulations:
Ensure that your SMS campaigns adhere to local laws, such as obtaining customer consent before sending marketing messages.
SMS marketing continues to thrive in Saudi Arabia, thanks to its impressive open rates and direct impact on consumer decisions. By leveraging key statistics and implementing effective strategies, businesses can enhance their campaigns and achieve better results.
π₯ Download the full report on SMS marketing statistics now! π

WhatsApp Marketing Message Templates
200 WhatsApp Message Templates for Marketing, Sales, and Customer Service Across Various Sectors and Services
In the age of digital transformation, WhatsApp has become one of the most powerful tools that companies rely on to communicate with customers, whether in marketing, sales, or customer service. Due to its great popularity and ease of use, companies in Saudi Arabia rely on WhatsApp messages to attract customers, boost sales, and improve the customer experience.
In this article, we will present you with 200 WhatsApp message templates carefully designed for various sectors and services to increase your chances of reaching potential customers in Saudi Arabia.
Marketing Messages via WhatsApp
Welcome and Service Introduction Messages
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Hello [customer name], Welcome to [company name]! We offer you [service type] services with high quality and competitive prices. Would you like to know more?
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Welcome! Are you looking for [specific service/product] in Saudi Arabia? We are here to provide you with the best offers! Click here to learn more: [website link]
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Welcome to [company name], We offer you the [service/product] you are looking for at competitive prices and distinguished customer service. Do not hesitate to contact us!
Special Offers and Discounts Messages
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Special offer for a limited time! Get [discount %] on your first order from [company name]. Use the discount code: [XXXX]
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οΈ Do not miss the opportunity to get discounts up to [%] on all our products! Hurry up and order before the offer expires!
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Exclusive surprise! Get [free gift/free shipping] on your first order. Contact us now to book your offer!
3. Customer Re-engagement Messages
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Hello [customer name], we noticed that you are interested in [service/product]. Do you have any questions? We are happy to help you at any time!
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We haven't heard from you for a while! Are you still interested in [service/product]? We have a special offer for you!
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β‘ Our exclusive offers are waiting for you! Do not miss the opportunity to take advantage of huge discounts on [service/product]. Contact us now!
Sales Messages via WhatsApp Marketing
4. Follow-up Messages for Potential Customers
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Hello [customer name], we noticed that you visited our website! Do you have any questions about our products? We are here to help!
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Dear [customer name], are you still looking for [service/product]? We have a special offer available only for you today!
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Hello! We have an exclusive discount for you when you complete your order today! Do not hesitate to contact us for details.
5. Order Confirmation Messages
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β Congratulations! Your order number [XXXX] has been confirmed successfully. It will be shipped to you within [number of days]. Thank you for choosing [company name]!
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Thank you for your order from [company name]! Your order number is [XXXX]. We will update you with the shipping status soon.
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Your order is on its way to you! Delivery will be within [number of days]. You can track your order here: [tracking link]
6. Post-Sales Follow-up Messages
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Hello [customer name], we hope you are satisfied with your order! Do you have any comments or inquiries? We are here to serve you!
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How was your experience with [product/service]? We would love to hear your opinion, share your review here: [review link]
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Is there anything we can improve? οΈ We always strive to provide the best for you! Do not hesitate to contact us.
Customer Service Messages via WhatsApp Marketing
7. Messages to Respond to Customer Inquiries
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Hello [customer name], thank you for contacting us! Regarding your inquiry about [service/product], we can help you with [details].
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Welcome! The support team is here to answer all your inquiries. Do not hesitate to ask any question.
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We appreciate your interest in [service/product]! Here is all the information you need: [details link].
8. WhatsApp Marketing Messages to Resolve Problems and Complaints
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We are sorry to hear that, [customer name]! We will work to resolve your issue as quickly as possible. Please provide us with the following details: [required details].
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We apologize for any inconvenience! Your issue will be resolved within [number of hours/days] and we will provide you with updates soon.
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We apologize for any inconvenience this may have caused! Our team is now working on resolving your issue and we will contact you soon.
9. Messages Requesting Reviews and Feedback
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We are delighted that you chose [company name]! Can you share your opinion about your experience? Your feedback helps us improve our services.
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Help us improve our services! Share your experience with us through this link: [review link].
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Thank you for your continued support! If you are happy with our service, do not hesitate to recommend us to your friends!
General WhatsApp Marketing and Sales Messages
1. E-commerce Sector
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Promotional message: "β¨ Looking for the best deals? Get 20% off all our products when you buy through our website! Use the discount code: SAVE20 Shop now: [store link]"
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Abandoned cart follow-up message: "β‘ You haven't finished your order yet! Your products are still in the cart, and a 10% discount is waiting for you! Complete the purchase process now and enjoy our offers. [order completion link]"
2. Restaurants and Cafes Sector
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New menu promotion message: " Try new flavors! We have added delicious items to our menu. Try it today and get a free drink with your first order! Order now: [menu link]"
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Special offer message: "οΈ Exclusive discounts for lovers of delicious food! Get a free pizza when you order two meals. The offer is valid until the end of the week! Book now: [order link]"
3. Cars and Rental Sector
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Car rental service promotion message: "οΈ Rent your car easily! Best prices and exclusive offers on car rentals in Saudi Arabia. Book now and enjoy a comfortable driving experience: [booking link]"
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Follow-up message for a previous customer: " We miss you! Are you planning a trip soon? We have special offers for distinguished customers. Use the discount code VIP15 and enjoy a 15% discount on your next booking. [booking link]"
WhatsApp Customer Service Messages
1. Banks and Financial Services Sector
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Inquiry receipt confirmation message: " Thank you for contacting us! Your inquiry has been received and one of our representatives will respond to you as soon as possible. To track the request: [support link]"
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Due payment notification message: " Payment reminder! Please note that you have a due payment of 500 riyals due on February 10. Pay now to avoid any additional fees: [payment link]"
2. Health and Clinics Sector
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Appointment reminder message: " Reminder of your medical appointment! You have an appointment with Dr. [doctor's name] on [date] at [time]. To reschedule the appointment, click here: [modification link]"
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Follow-up message after the visit: " How was your appointment with us? We wish you health and wellness! We would like to know your opinion about your experience in our clinic. Share your review here: [review link]"
3. Communications and Internet Sector
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Subscription confirmation message: " Your subscription has been activated successfully! Welcome to [service name]. You can now enjoy fast and distinctive internet services. To manage your account, click here: [account link]"
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Package expiration notification message: "β‘ Important alert! Your current package expires on [date]. Renew your subscription now to ensure the continuity of the service. [renewal link]"
WhatsApp Campaign Messages for Offers and Discounts
1. White Friday Offers
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Promotion message for offers: " The biggest discounts of the year are here! Do not miss the opportunity to get discounts up to 70% on the occasion of White Friday. The offer is valid until [date]. Shop now: [store link]"
2. Ramadan Offers
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Promotional message for Ramadan: " Ramadan Kareem! Celebrate with us with amazing Ramadan offers up to 50%. Visit our website and discover more: [store link]"
WhatsApp Customer Support and Inquiries Messages
1. Confirmation of Receiving a Technical Support Request
" Your request has been received! The technical support team is working on resolving your issue and will contact you soon. Ticket number: [ticket number] To track the status: [tracking link]"
2. Follow-up with a Dissatisfied Customer
" We care about your opinion! We noticed that you were not satisfied with your experience with us. Can we help you improve your experience? Contact us here: [support link]"
Fifth: Customer Re-engagement Messages
1. Retrieving an Old Customer
" It's been a long time! We miss you, and we would like to offer prices."
2. Follow-up Messages After the Trip
"β How was your trip with us? We would like to hear your opinion! Share your feedback here: [review link]" "π Thank you for choosing [company name]! Use the discount code NEXT10 to get a 10% discount on your next trip."
Eighteenth: Messages for the Hospitality and Restaurant Sector
1. Messages Confirming Restaurant Reservations
"π½οΈ Your table reservation at [restaurant name] on [date] at [time] has been confirmed. We look forward to seeing you!" "π₯ A special evening awaits you! Enjoy special offers on your favorite dishes when you visit us today."
2. Customer Follow-up Messages
"π² How was your experience at [restaurant name]? We would like to hear your opinion, share your feedback with us here: [review link]" "π Thank you for visiting us! Enjoy a special 20% discount on your next visit using the VIP20 code."
Using WhatsApp in marketing, sales, and customer service has become a necessity for every company seeking growth in Saudi Arabia. We hope these templates are helpful to you in improving your communication with customers and increasing sales.
Do you have any questions or need custom messages? Contact us now!

How to Use WhatsApp Marketing for Ramadan Campaigns
Ramadan is a peak season for businesses, offering an exceptional opportunity to boost engagement, sales, and brand awareness. Consumer behavior shifts significantly during this time, with an increased focus on family, spirituality, shopping for Eid, and discounts on essential products and services.
Among the most effective digital marketing tools, WhatsApp stands out as a direct and personal channel for reaching customers. With over 26 million active WhatsApp users in Saudi Arabia, leveraging WhatsApp marketing can enhance customer relationships, increase sales, and build brand loyalty during the holy month.
This guide explores proven WhatsApp marketing strategies to maximize your Ramadan campaigns, ensuring they resonate with Saudi consumers.
Why WhatsApp Marketing is Crucial for Ramadan
The unique advantages of WhatsApp marketing make it ideal for Ramadan campaigns:
- Direct and Instant Communication β Unlike emails or social media ads, WhatsApp messages immediately reach the recipientβs inbox.
- Exceptional Open and Response Rates β WhatsApp messages have a 98% open rate and 45-60% response rate, making them highly effective for promotions.
- Personalized Customer Interaction β Businesses can segment audiences and send tailored promotions based on purchase behavior.
- Cost-Effective and High ROI β WhatsApp marketing is more affordable than SMS and paid ads, delivering a high return on investment (ROI).
- Encourages Customer Engagement β Ramadan is a socially engaging season, and WhatsApp facilitates direct conversations and interactive content.
Effective WhatsApp Marketing Strategies for Ramadan
1. Optimize Your WhatsApp Business Account
Before launching a Ramadan campaign, set up and optimize your WhatsApp Business profile to establish credibility. Ensure your profile includes:
β
A branded logo and company name
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A short business description aligned with Ramadan promotions
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Store address, website, and social media links
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Business hours adjusted for Ramadan timings
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Automated responses for FAQs like store hours, delivery schedules, and promotions
π‘ Pro Tip: Enable Quick Replies in WhatsApp Business to provide instant responses and improve customer satisfaction.
2. Develop Ramadan-Specific Content
During Ramadan, consumers prefer content that aligns with the spiritual, family-oriented, and festive atmosphere. Design WhatsApp messages that include:
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Ramadan Kareem greetings & branded festive visuals
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Daily inspiration, quotes, or Hadiths about Ramadan
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Tips for a healthy Ramadan lifestyle (nutrition, fasting advice, productivity tips, etc.)
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Short product videos with a Ramadan touch
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Personalized product recommendations based on previous purchases
π‘ SEO Tip: Use keyword-rich captions such as βExclusive Ramadan Offers,β βBest Ramadan Deals in Saudi Arabia,β and βRamadan Sale 2025β to improve discoverability.
3. Announce Exclusive Ramadan Offers & Discounts
Ramadan is a prime season for shopping, and consumers actively search for discounts. Leverage WhatsApp to share:
π Limited-time flash sales β βGet 30% OFF until Iftar today only!β
π Buy One, Get One Free (BOGO) deals β βDouble your blessings! Buy 1, get 1 free on all Ramadan essentials.β
π Loyalty rewards β βEarn double points on every Ramadan purchase.β
π Eid shopping promotions β βPre-order your Eid gifts now & enjoy early bird discounts!β
π Personalized offers β βSpecial Ramadan deal for you, [Customer Name] β Get SAR 50 OFF on your next purchase!β
π‘ Pro Tip: Add call-to-action (CTA) buttons in messages to increase conversions, such as: βShop Now,β βClaim Offer,β βOrder via WhatsApp.β
4. Use WhatsApp for Customer Service & Order Management
Ramadan is a busy season, and fast customer service is essential. Use WhatsApp to:
β Provide real-time order tracking updates
β Answer product-related queries instantly
β Assist customers in selecting gifts or meal plans
β Send digital invoices and receipts
β Automate responses to FAQs
π‘ Example Automated Response:
"Thank you for contacting us! Our Ramadan working hours are from 12 PM to 3 AM. All orders placed after Iftar will be processed within 24 hours. For urgent assistance, type 'HELP'."
5. Launch Click-to-WhatsApp Ads for Lead Generation
Running Facebook and Instagram ads with a βClick-to-WhatsAppβ button can drive more customers to engage directly with your business. These ads help:
π Convert social media visitors into WhatsApp leads
π Boost Ramadan sale inquiries
π Promote WhatsApp-exclusive deals
π Case Study: Businesses using Click-to-WhatsApp ads have reported a 40% higher conversion rate compared to standard digital ads.
6. Leverage WhatsApp Broadcast Lists & Groups
Instead of sending bulk messages manually, use WhatsAppβs Broadcast List feature to send Ramadan promotions to multiple customers at once while keeping conversations private.
Alternatively, create WhatsApp groups for VIP customers, allowing them to:
π Get early access to Ramadan promotions
ποΈ Receive exclusive discounts
π¦ Track special Eid gift orders
π‘ Pro Tip: Keep messages conversational and engaging to encourage interactions rather than making them feel like spam.
7. Encourage Customer Participation with Contests & Giveaways
Gamifying your Ramadan marketing can boost engagement and brand loyalty. Launch WhatsApp-exclusive:
π Eid Gift Giveaways β βShare this message with 3 friends for a chance to win a SAR 500 shopping voucher!β
πΈ User-generated content contests β βSend us a photo of your Ramadan table setup & win prizes!β
π€ Referral programs β βRefer a friend and get SAR 20 off your next order!β
π‘ Pro Tip: Use WhatsApp QR codes on your website and social media to direct customers to enter contests.
Best Practices for a High-Performing WhatsApp Ramadan Campaign
β Respect message timing β Avoid messaging during prayer or Iftar times.
β Segment your audience β Personalize messages based on customer behavior, location, or shopping history.
β Use rich media β Incorporate videos, GIFs, and Ramadan-themed images for higher engagement.
β Monitor performance β Track message open rates, response rates, and conversions to refine your strategy.
β Stay compliant β Ensure you have customer consent before sending WhatsApp marketing messages to avoid spam complaints.
WhatsApp marketing is an essential strategy for businesses in Saudi Arabia looking to maximize sales, engagement, and customer loyalty during Ramadan. By implementing exclusive promotions, Click-to-WhatsApp ads, broadcast lists, personalized customer interactions, and Ramadan-themed content, brands can significantly enhance their visibility and conversions.
Start planning your Ramadan WhatsApp strategy today and watch your business flourish this holy season!

Maximizing Sales During Ramadan: The Power of Personalized WhatsApp Marketing
Ramadan is a golden season for businesses, as consumer spending surges, and engagement with promotional offers increases significantly. With the growing reliance on digital platforms in Saudi Arabia, WhatsApp has become a powerful tool to boost sales through direct, personalized messaging that caters to customers' needs.
This article explores how to use personalized WhatsApp messages to maximize sales during Ramadan, with proven marketing strategies designed for the Saudi market.
Why WhatsApp is a Game-Changer for Ramadan Sales
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Direct & Instant Communication β WhatsApp messages boast a 98% open rate, ensuring timely delivery of promotions.
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Personalized & Effective Engagement β Businesses can tailor messages to customer preferences, increasing loyalty and conversions.
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Urgency-Driven Purchases β Instant messages can create a sense of urgency, especially for flash sales around Iftar or Suhoor.
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Easy Offer Sharing β Customers can forward promotions to friends and family, expanding campaign reach organically.
Effective WhatsApp Strategies to Boost Sales During Ramadan
1. Personalize Messages Based on Customer Preferences
Customers appreciate brands that understand their needs, especially during Ramadan. Use customer data, such as previous purchases and browsing behavior, to send tailored promotions.
π‘ Example Message:
"Hello [Customer Name], we noticed you purchased [Product] last Ramadan! Enjoy an exclusive 20% discount when you reorder today. Hurry, offer ends at midnight!"
2. Offer Exclusive WhatsApp-Only Discounts
Ramadan shoppers actively look for exclusive deals. Providing WhatsApp-only offers encourages engagement and drives conversions.
π Exclusive Offer Ideas:
- Discount codes for WhatsApp subscribers
- Buy One, Get One Free (BOGO) on Ramadan essentials
- Free shipping or Ramadan-themed gifts for WhatsApp orders
π‘ Suggested Message:
"As a valued WhatsApp subscriber, enjoy a special 30% OFF on your next order! Use code RAMADAN30 now."
3. Send Timely Flash Sale & Limited-Time Offer Reminders
Ramadan shopping peaks at specific times, such as before Iftar or after Taraweeh prayers. Leverage these moments by sending real-time deal alerts.
π Best Times for WhatsApp Offers:
- Before Iftar: "Donβt miss out! Get 25% OFF all items for the next two hours only!"
- After Taraweeh: "Midnight Madness Sale! Free gift with every order above SAR 200 until 2 AM!"
4. Use Click-to-WhatsApp Ads for Lead Generation
Integrating WhatsApp with Facebook and Instagram ads allows potential customers to start a conversation with your business instantly.
π Statistics:
Businesses using Click-to-WhatsApp ads see a 40% higher conversion rate than standard digital ads.
π‘ Tip: Keep your ad copy clear, such as:
"Ramadan Kareem! Get 50% OFF your first order. Chat with us on WhatsApp now!"
5. Send Engaging Ramadan-Themed Content
Beyond promotions, valuable content can enhance brand engagement. Consider sending:
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Ramadan Kareem greetings & festive designs
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Inspirational quotes & daily reflections
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Healthy fasting tips & meal ideas
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Eid shopping guides & gift recommendations
π‘ Example Message:
"Wishing you a blessed Ramadan! Hereβs a quick recipe for a delicious Iftar meal. Donβt forget to check our Ramadan deals!"
6. Improve Customer Service Through WhatsApp
Providing quick and efficient customer support via WhatsApp enhances trust and boosts sales.
π¬ Use WhatsApp for:
β Instant responses to product inquiries
β Personalized recommendations based on shopping history
β Order tracking updates & delivery confirmations
π Pro Tip: Set up automated replies for FAQs such as:
- "What are todayβs Ramadan offers?"
- "Do you offer free delivery during Ramadan?"
7. Encourage Customer Participation with WhatsApp Contests
πΉ Ask customers to share their Ramadan experiences with your products in exchange for discounts.
πΉ Run a Ramadan contest, e.g., "Share your Iftar table setup for a chance to win a SAR 500 gift voucher!"
πΉ Add a WhatsApp QR code to your store or website to drive engagement.
π‘ Example Message:
"Share your Ramadan moment with our product & get a 10% OFF coupon for your next purchase! Send us a photo via WhatsApp now."
Best Practices for a Successful WhatsApp Ramadan Campaign
β Respect message timing β Avoid sending messages during prayer or Iftar hours.
β Use relevant keywords β Optimize for searches like "Ramadan discounts," "Iftar offers," "Eid shopping deals."
β Monitor campaign performance β Track open rates, response rates, and conversions for optimization.
β Include clear CTAs β Encourage "Order Now," "Chat with Us on WhatsApp," or "Claim Your Offer."
β Integrate WhatsApp with other marketing channels β Combine social media ads, email marketing, and SMS for better reach.
Conclusion
WhatsApp marketing is a powerful tool for maximizing Ramadan sales, allowing businesses to connect directly with customers, offer exclusive deals, and enhance engagement. By using personalized messaging, timely promotions, and interactive content, businesses in Saudi Arabia can significantly boost conversions and customer loyalty.
π Start your Ramadan WhatsApp marketing today and watch your sales soar this season!

How to Use SMS Marketing for Successful Ramadan Campaigns?
Ramadan is a high-impact season for businesses, as consumers actively seek special deals, promotions, and exclusive offers. With increased shopping activity and engagement, SMS marketing stands out as an effective and direct channel to reach customers instantly.
With over 90% of SMS messages opened within 3 minutes, businesses can leverage SMS marketing to boost sales, enhance brand engagement, and create meaningful connections during Ramadan. This article explores how to use SMS marketing strategically for successful Ramadan campaigns, specifically for the Saudi Arabian market.
Why SMS Marketing is Powerful for Ramadan Campaigns?
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High Open & Response Rates β SMS boasts a 98% open rate, far higher than emails and social media ads.
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Instant Communication β Messages reach customers within seconds, making it ideal for time-sensitive offers.
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No Internet Required β SMS can reach all mobile users, even those without internet access.
β
Highly Personalized β Businesses can tailor messages based on customer behavior and preferences.
β
Cost-Effective & Scalable β SMS campaigns are affordable and can reach thousands of customers simultaneously.
π‘ Fact: A study showed that SMS campaigns increase conversion rates by 35% during peak shopping seasons like Ramadan.
Effective SMS Marketing Strategies for Ramadan
Plan Your Ramadan SMS Campaign in Advance
Preparation is key! A well-structured Ramadan SMS strategy should align with key shopping periods:
π Before Ramadan (1-2 weeks prior):
- Introduce early-bird discounts and Ramadan product collections.
- Send out Ramadan Kareem greetings to engage your audience.
π During Ramadan:
- Promote special deals and discounts at key shopping times.
- Remind customers about flash sales and exclusive Eid offers.
- Share Iftar/Suhoor limited-time promotions.
π Before Eid:
- Announce last-minute Eid shopping offers and express delivery options.
- Send personalized Eid Mubarak messages with exclusive discounts.
Use Short, Clear & Engaging Messages
SMS is limited to 160 characters, so your message should be concise, engaging, and action-driven.
π‘ Example SMS Templates:
β
Welcome Message:
"Ramadan Kareem! Celebrate with special offers. Enjoy 20% OFF on all products. Shop now: [Link]"
β
Flash Sale:
"Hurry! Flash Sale β 30% OFF for the next 2 hours only! Order now before it's gone: [Link]"
β
Iftar Special Deals:
"Break your fast with savings! Get 25% OFF on all Ramadan essentials before Iftar. Order now: [Link]"
β
Eid Shopping Reminder:
"Last chance for Eid gifts! Order today & get express delivery before Eid. Shop now: [Link]"
π‘ Pro Tip: Add a sense of urgency by using words like "Limited Time," "Hurry," "Exclusive Offer," or "Today Only".
Personalize Your SMS Campaigns
Customers are more likely to engage with messages that feel personal. Use dynamic fields to include:
β Customerβs Name ("Hello Ahmed, enjoy 20% OFF!")
β Past Purchase History ("Based on your last order, we recommend these new Ramadan deals!")
β Location-Based Offers ("Exclusive Suhoor deals in Riyadh β Order now!")
π Example:
"Ahmed, get SAR 50 off your next Ramadan shopping! Limited time only. Shop now: [Link]"
π‘ Fact: Personalized SMS messages have a 29% higher open rate than generic ones.
Use SMS for Order Confirmations & Delivery Updates
Enhance customer experience and trust by keeping them updated via SMS:
π¦ Order Confirmation: "Thank you for shopping with us! Your order #[12345] is confirmed. Track your delivery here: [Link]"
π Delivery Updates: "Your order is out for delivery and will arrive today. Enjoy your Ramadan shopping!"
π‘ Pro Tip: Automated transactional SMS reduces customer inquiries and improves satisfaction.
Leverage SMS for Exclusive WhatsApp & App Engagement
Use SMS to drive traffic to your WhatsApp, website, or mobile app for deeper engagement.
π Example:
"Join our exclusive WhatsApp Ramadan deals! Click here to start chatting: [WhatsApp Link]"
π‘ Fact: Adding a clickable link to SMS messages increases engagement rates by 25%.
6. Schedule SMS Messages at the Right Time
Timing is crucial in Ramadan marketing. Send messages when customers are most active:
π Best Times to Send SMS During Ramadan:
β Before Iftar (3-5 PM): Consumers browse online for last-minute deals.
β After Taraweeh (10 PM - 1 AM): High shopping activity, especially for Eid preparations.
β Suhoor Hours (2-4 AM): Ideal for food delivery promotions and late-night shopping offers.
π‘ Tip: Use A/B testing to determine the most effective timing and message style for your audience.
Implement Two-Way SMS for Customer Engagement
Encourage customer interaction by using reply-based SMS campaigns:
π "Reply YES to get an exclusive Ramadan deal!"
π "Reply with your favorite product, and weβll send you a special discount!"
π‘ Pro Tip: Two-way SMS builds engagement and increases conversion rates by 40%.
Optimize SMS with Multi-Channel Integration
Combine SMS marketing with:
π Email Marketing β Send a follow-up email with detailed Ramadan offers.
π Social Media β Promote your SMS-exclusive deals on Facebook & Instagram.
π WhatsApp Marketing β Use SMS to direct customers to WhatsApp for real-time support.
π Example SMS:
"Unlock exclusive Ramadan rewards! Check your email for a special offer or visit [Website Link]."
π‘ Fact: Multi-channel campaigns increase conversion rates by 30% compared to SMS-only campaigns.
Common SMS Marketing Mistakes to Avoid
β Sending Too Many Messages β Avoid overwhelming customers with frequent SMS messages. Stick to 2-3 messages per week.
β Lack of Clear CTA β Every SMS should have a clear call-to-action (CTA) like "Shop Now," "Claim Offer," or "Reply YES."
β Using Lengthy Messages β Keep it short, clear, and impactful within 160 characters.
β Not Tracking Performance β Use SMS analytics to measure open rates, click-through rates, and conversions.
Final Tips for a Successful Ramadan SMS Campaign
β Segment your audience β Target different customer groups with personalized messages.
β Use urgency & scarcity β Words like "Limited Offer" or "Only 2 Hours Left" drive action.
β Monitor & adjust β Track performance metrics to improve future campaigns.
β Offer value, not just promotions β Share Ramadan tips, reminders, and festive greetings to build engagement.
β Ensure compliance β Follow Saudi Arabiaβs SMS marketing regulations and allow users to opt-out if they choose.
SMS marketing is a powerful tool to drive sales, engagement, and customer loyalty during Ramadan. With the right timing, personalization, and message strategy, businesses in Saudi Arabia can create highly effective Ramadan campaigns that convert.
π Start your Ramadan SMS campaign today and make this season your most profitable one yet!

Maximizing Sales During Ramadan: The Power of Personalized SMS Marketing
Ramadan is a peak sales season for businesses, as consumer demand surges for special offers, promotions, and limited-time deals. In Saudi Arabia, where mobile phone usage is exceptionally high, SMS marketing emerges as a powerful tool to engage customers and drive sales effectively.
With 98% of SMS messages opened within 3 minutes, businesses can leverage personalized SMS marketing to create a direct, engaging, and high-converting Ramadan campaign.
This guide explores the best strategies for using SMS marketing to boost sales during Ramadan, focusing on personalization, timing, and customer engagement.
Why SMS Marketing is Essential for Ramadan Sales?
β
Instant & Direct Communication β SMS delivers messages to customers in seconds, ensuring immediate reach.
β
High Open & Engagement Rates β SMS enjoys a 98% open rate, significantly higher than emails and social media ads.
β
Works Without Internet β SMS reaches all mobile users, even those without internet access.
β
Personalized Messaging β Businesses can customize SMS based on customersβ interests, past purchases, and behaviors.
β
Cost-Effective & High ROI β SMS campaigns are affordable and scalable, making them ideal for Ramadan promotions.
π‘ Fact: Studies show that SMS campaigns can increase conversion rates by 35% during peak shopping seasons like Ramadan.
Best SMS Marketing Strategies for Ramadan
Plan Your Ramadan SMS Campaign Early
A well-planned Ramadan SMS strategy should align with key shopping phases:
π Pre-Ramadan (1-2 Weeks Before):
- Send Ramadan Kareem greetings to strengthen customer relationships.
- Announce early-bird promotions and Ramadan-exclusive collections.
π During Ramadan:
- Promote daily flash sales and discounts during peak shopping times.
- Remind customers about Suhoor and Iftar meal deals.
- Highlight charity initiatives and Zakat-related discounts.
π Pre-Eid:
- Push last-minute Eid shopping offers and express delivery options.
- Send Eid Mubarak messages with special promo codes.
Keep SMS Messages Short, Clear & Actionable
Since SMS is limited to 160 characters, your message should be concise, engaging, and action-driven.
π‘ Effective SMS Templates:
β
Welcome Message:
"Ramadan Kareem! Enjoy 20% OFF on all items. Limited time only! Shop now: [Link]"
β
Flash Sale Reminder:
"HURRY! 30% OFF for the next 2 hours only! Order before the offer ends: [Link]"
β
Iftar Special Offer:
"Break your fast with BIG savings! Get 25% OFF on Ramadan essentials before Iftar. Order now: [Link]"
β
Last-Minute Eid Shopping:
"Final call for Eid gifts! Order today & get express delivery before Eid. Shop now: [Link]"
π Tip: Use power words like βExclusive,β βHurry,β βOnly for You,β and βLimited Timeβ to create urgency and encourage action.
Personalize SMS to Boost Engagement
Customers respond better to personalized messages that feel exclusive. Use dynamic fields to personalize messages:
β Include the customerβs name ("Hello Ahmed, get 20% OFF today!")
β Refer to past purchases ("Based on your last order, hereβs a special offer for you!")
β Use location-based targeting ("Exclusive Suhoor deals in Riyadh β Order now!")
π Example Personalized SMS:
"Ahmed, enjoy SAR 50 OFF your next Ramadan shopping! Limited time only. Shop now: [Link]"
π‘ Fact: Personalized SMS messages increase open rates by 29% compared to generic messages.
Send Order Confirmations & Delivery Updates via SMS
Use SMS for real-time order tracking to enhance customer trust and satisfaction.
π¦ Order Confirmation:
"Thank you for shopping with us! Your order #[12345] is confirmed. Track it here: [Link]"
π Delivery Update:
"Your order is out for delivery and will arrive today. Ramadan Mubarak!"
π Tip: Transactional SMS reduces customer inquiries and improves the overall shopping experience.
Use SMS to Drive Traffic to WhatsApp & Your Mobile App
Increase engagement by directing SMS recipients to WhatsApp or your app for more interaction.
π Example:
"Unlock exclusive Ramadan deals on WhatsApp! Chat with us now: [WhatsApp Link]"
π‘ Fact: Including a clickable link in SMS messages increases engagement rates by 25%.
Send SMS at the Right Time
π Best times to send SMS during Ramadan:
β Before Iftar (3-5 PM): Consumers browse online for last-minute deals.
β After Taraweeh (10 PM - 1 AM): Peak shopping time for Eid gifts and personal purchases.
β During Suhoor (2-4 AM): Ideal for food delivery promotions and night-time shopping.
π Tip: Use A/B testing to find the best timing for your audience.
Use Interactive SMS to Engage Customers
Encourage customers to reply to your SMS for increased engagement:
π "Reply YES to get an exclusive Ramadan offer!"
π "Which product do you love most? Reply with your favorite item & get a discount!"
π‘ Fact: Two-way SMS marketing increases conversion rates by 40% compared to one-way promotions.
Combine SMS with Other Marketing Channels
For a stronger impact, integrate SMS with:
π Email Marketing β Follow up SMS messages with detailed email offers.
π Social Media β Promote SMS-exclusive deals on Facebook & Instagram.
π WhatsApp Marketing β Use SMS to direct customers to WhatsApp for instant support.
π Example SMS:
"Exclusive Ramadan rewards await! Check your email for a special offer or visit [Website Link]."
π‘ Fact: Multi-channel marketing boosts conversion rates by 30% compared to SMS alone.
Common SMS Marketing Mistakes to Avoid
β Sending Too Many Messages β Avoid overwhelming customers. Stick to 2-3 messages per week.
β Not Using a Clear CTA β Every SMS should tell customers what to do next, e.g., βShop Now,β βClaim Offer,β βReply YESβ.
β Long & Complicated Messages β Keep it short, clear, and direct (160 characters max).
β Not Tracking SMS Performance β Use analytics to measure open rates, click-through rates, and conversions.
Final Tips for a High-Converting Ramadan SMS Campaign
β Segment your audience β Send targeted messages based on shopping behavior.
β Create urgency β Use words like βLimited Time,β βOnly a Few Left,β βOffer Ends Soonβ.
β Track performance β Monitor open rates, CTR, and conversions to optimize future campaigns.
β Ensure compliance β Follow Saudi Arabiaβs SMS marketing regulations and allow opt-outs.
SMS marketing is a highly effective strategy to drive sales, engagement, and customer loyalty during Ramadan. With personalized messages, perfect timing, and interactive engagement, businesses in Saudi Arabia can maximize their Ramadan marketing success and boost conversions.
π Start your Ramadan SMS campaign today and make this season your most profitable one yet!

Use SMS Marketing on Saudi Founding Day
Saudi Founding Day, a great national occasion, celebrates the Kingdom's ancient history and rich cultural heritage. It is a day that unites the Saudi people as one, expressing their pride and honor in their homeland. Amid these celebrations, SMS marketing emerges as an effective tool to communicate with the public, strengthen national belonging, and achieve marketing goals for brands of all kinds.
SMS Marketing: A Double-Edged Sword
No one can deny the power of short messages as a direct and fast marketing tool. They reach the target audience immediately, allowing brands to deliver their messages clearly and effectively. However, using this tool requires careful planning and good management, so it doesn't turn into a source of annoyance for customers.
Advantages of SMS Marketing on Founding Day
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Direct and instant reach: Short messages reach customers' phones directly, ensuring the message arrives in record time.
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Low cost: Compared to other marketing methods, short messages are low-cost, making them an attractive option for small and medium-sized businesses.
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High interaction: Short messages are often opened and read, increasing the chances of customers interacting with the message.
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Ability to customize: Short messages can be customized to suit customers' interests and needs, which increases their effectiveness.
Challenges of SMS Marketing on Founding Day
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Congestion: Founding Day may see a large number of short messages sent from various brands, which may reduce the chances of your message standing out.
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Restrictions: Some countries impose restrictions on sending short messages for marketing purposes, which requires compliance with these laws.
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Annoyance: Unsolicited short messages may annoy customers and tarnish the brand's image.
Best Practices for SMS Marketing on Founding Day
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Plan ahead: A clear and detailed marketing plan should be developed before Founding Day, defining the objectives, target audience, and type of messages.
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Customize: Messages should be customized to suit customers' interests and needs, and avoid sending general and irrelevant messages.
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Professionalism: Messages should be written in correct and professional language, and include the brand's logo and contact information.
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Compliance with laws: Compliance with the laws and regulations governing the sending of short messages for marketing purposes is required.
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Appropriate timing: The appropriate time to send messages should be chosen, and sending them at inappropriate times should be avoided.
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Provide added value: Messages should include added value for customers, such as exclusive offers or useful information about Founding Day.
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Integration with other marketing channels: SMS marketing should be integrated with other marketing channels, such as social media and email, to achieve the best results.
Examples of using SMS marketing in different sectors
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Retail sector: Stores can send short messages to customers to inform them of special Founding Day offers, or remind them of the deadline to take advantage of discounts.
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Restaurants sector: Restaurants can send short messages to customers to invite them to try special Founding Day meals, or offer deals on family meals.
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Tourism sector: Hotels and travel companies can send short messages to customers to inform them of special offers on accommodation and trips during the Founding Day celebrations.
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Telecommunications sector: Telecommunications companies can send short messages to customers to congratulate them on Founding Day, and offer special deals on calls and data.
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Education sector: Schools and universities can send short messages to students and parents to congratulate them on Founding Day, and organize special events for the occasion. They can also send reminder messages about exam dates or school activities during the holidays.
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Health sector: Hospitals and clinics can send short messages to patients to congratulate them on Founding Day, and offer special deals on check-ups and medical services. They can also send reminder messages about appointments or vaccinations.
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Banking sector: Banks can send short messages to customers to congratulate them on Founding Day, and offer special deals on loans and banking services. They can also send reminder messages about payment dates or outstanding bills.
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Real estate sector: Real estate companies can send short messages to customers interested in real estate to congratulate them on Founding Day, and offer special deals on residential or commercial units. They can also send invitation messages to attend events or real estate exhibitions.
Examples of short messages that can be used on Founding Day
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Congratulatory message: "Happy Saudi Founding Day! [Brand name] shares your joy in celebrating this historic day."
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Special offer message: "Celebrate Founding Day with [Brand name]! Get a [discount percentage] discount on all products when you use the code [discount code]."
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Reminder message: "Don't miss Founding Day offers from [Brand name]! The offer is valid until [end date]."
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Invitation message: "Join us in celebrating Founding Day at [event location]. [Brand name] wishes you a happy day."
Creative ideas for using on Founding Day
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Competitions and prizes: Brands can launch competitions via short messages on the occasion of Founding Day, and offer prizes to the winners.
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Interactive messages: Brands can send interactive short messages to customers, such as asking questions about the Kingdom's history or sending pictures and information about Founding Day.
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Surveys: Brands can send short messages to customers to participate in surveys about Founding Day or about the brand's services and products.
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Personalized greeting messages: Brands can send personalized greeting messages to customers on the occasion of Founding Day, using their names and expressing appreciation for their loyalty.
The importance of choosing the right time to send messages Campaigns
Choosing the right time to send short messages is crucial to ensuring they reach the target audience and interact with them. Sending messages at inappropriate times, such as early work hours or late sleeping hours, should be avoided. It is preferable to send messages at peak times, such as lunchtime or evening, when the audience is more willing to receive and interact with messages.
The role of short messages Marketing in strengthening national identity
Short messages contribute to strengthening national identity by highlighting the importance of Founding Day, and recalling the Kingdom's ancient history and cultural heritage. Brands can use short messages to express their pride and honor on Founding Day and share these national sentiments with the public.
The importance of evaluation and analysis after the marketing campaign
After the end of the SMS marketing campaign on the occasion of Founding Day, it is necessary to conduct a comprehensive evaluation and analyze the results. This includes:
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Measuring the response rate: determining the number of customers who interacted with short messages, whether by opening them or clicking on the links included in them.
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Analyzing the conversion rate: Measuring the number of customers who made purchases or benefited from promotional offers after receiving short messages.
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Evaluating customer satisfaction: Gathering customer opinions about short messages, and ensuring that they did not cause any inconvenience or resentment.
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Comparing results with objectives: Comparing the actual results achieved with the objectives set in advance for the marketing campaign.
This evaluation and analysis helps in identifying the strengths and weaknesses of the marketing campaign, and learning from the lessons learned to improve future campaigns.
The role of SMS Marketing in building long-term relationships with customers
The role of SMS marketing is not limited to promoting offers and products, but they can also be used to build long-term relationships with customers. Brands can send short messages to customers on special occasions, such as birthdays or religious holidays, to offer congratulations and express appreciation for their loyalty. They can also send short messages to inform customers of the latest news and developments related to the brand, or invite them to participate in events or competitions organized by the company.
The importance of choosing the right platform to send short messages Marketing
There are many platforms that provide short message sending services, but brands should choose the platform that suits their needs and budget. The platform should have advanced features, such as the ability to customize messages, set sending times, and track results. The platform should also be reliable and secure and ensure the protection of customer data.
Additional tips to improve SMS marketing
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Use keywords: Relevant keywords related to Founding Day should be used in short messages to increase their chances of appearing in search results.
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Create attractive content: The content of short messages should be attractive and interesting, and encourage customers to interact with them.
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Use images and emoticons: Images and emoticons can be used in short messages to add a touch of fun and attractiveness to them.
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Provide contact information: The brand's contact information should be included in short messages so that customers can contact the company in case of any inquiries or requests.
Saudi Founding Day is a unique national occasion that allows brands to communicate with the public and strengthen national belonging. By using SMS marketing effectively and thoughtfully, brands can achieve their marketing goals and contribute to the celebration of this great day.
With our best wishes for a happy and special Founding Day!