200 WhatsApp Message Templates for Marketing

200 WhatsApp Message Templates for Marketing, Sales, and Customer Service Across Various Sectors and Services

In the age of digital transformation, WhatsApp has become one of the most powerful tools that companies rely on to communicate with customers, whether in marketing, sales, or customer service. Due to its great popularity and ease of use, companies in Saudi Arabia rely on WhatsApp messages to attract customers, boost sales, and improve the customer experience.

In this article, we will present you with 200 WhatsApp message templates carefully designed for various sectors and services to increase your chances of reaching potential customers in Saudi Arabia.

Marketing Messages via WhatsApp

Welcome and Service Introduction Messages

1. Hello [customer name], Welcome to [company name]! We offer you [service type] services with high quality and competitive prices. Would you like to know more?

2. Welcome! Are you looking for [specific service/product] in Saudi Arabia? We are here to provide you with the best offers! Click here to learn more: [website link]

3. Welcome to [company name], We offer you the [service/product] you are looking for at competitive prices and distinguished customer service. Do not hesitate to contact us!

Special Offers and Discounts Messages

4. Special offer for a limited time! Get [discount %] on your first order from [company name]. Use the discount code: [XXXX]

5. ️ Do not miss the opportunity to get discounts up to [%] on all our products! Hurry up and order before the offer expires!

6. Exclusive surprise! Get [free gift/free shipping] on your first order. Contact us now to book your offer!

3. Customer Re-engagement Messages

7. Hello [customer name], we noticed that you are interested in [service/product]. Do you have any questions? We are happy to help you at any time!

8. We haven't heard from you for a while! Are you still interested in [service/product]? We have a special offer for you!

9. ⚡ Our exclusive offers are waiting for you! Do not miss the opportunity to take advantage of huge discounts on [service/product]. Contact us now!

 Sales Messages via WhatsApp Marketing 

4. Follow-up Messages for Potential Customers

10. Hello [customer name], we noticed that you visited our website! Do you have any questions about our products? We are here to help!

11. Dear [customer name], are you still looking for [service/product]? We have a special offer available only for you today!

12. Hello! We have an exclusive discount for you when you complete your order today! Do not hesitate to contact us for details.

5. Order Confirmation Messages

13. ✅ Congratulations! Your order number [XXXX] has been confirmed successfully. It will be shipped to you within [number of days]. Thank you for choosing [company name]!

14. Thank you for your order from [company name]! Your order number is [XXXX]. We will update you with the shipping status soon.

15. Your order is on its way to you! Delivery will be within [number of days]. You can track your order here: [tracking link]

6. Post-Sales Follow-up Messages

16. Hello [customer name], we hope you are satisfied with your order! Do you have any comments or inquiries? We are here to serve you!

17. How was your experience with [product/service]? We would love to hear your opinion, share your review here: [review link]

18. Is there anything we can improve? ️ We always strive to provide the best for you! Do not hesitate to contact us.

Customer Service Messages via WhatsApp Marketing 

7. Messages to Respond to Customer Inquiries

19. Hello [customer name], thank you for contacting us! Regarding your inquiry about [service/product], we can help you with [details].

20. Welcome! The support team is here to answer all your inquiries. Do not hesitate to ask any question.

21. We appreciate your interest in [service/product]! Here is all the information you need: [details link].

8. WhatsApp Marketing Messages to Resolve Problems and Complaints

22. We are sorry to hear that, [customer name]! We will work to resolve your issue as quickly as possible. Please provide us with the following details: [required details].

23. We apologize for any inconvenience! Your issue will be resolved within [number of hours/days] and we will provide you with updates soon.

24. We apologize for any inconvenience this may have caused! Our team is now working on resolving your issue and we will contact you soon.

9. Messages Requesting Reviews and Feedback

25. We are delighted that you chose [company name]! Can you share your opinion about your experience? Your feedback helps us improve our services.

26. Help us improve our services! Share your experience with us through this link: [review link].

27. Thank you for your continued support! If you are happy with our service, do not hesitate to recommend us to your friends!

General WhatsApp Marketing and Sales Messages

1. E-commerce Sector

• Promotional message: "✨ Looking for the best deals? Get 20% off all our products when you buy through our website! Use the discount code: SAVE20 Shop now: [store link]"

• Abandoned cart follow-up message: "⚡ You haven't finished your order yet! Your products are still in the cart, and a 10% discount is waiting for you! Complete the purchase process now and enjoy our offers. [order completion link]"

2. Restaurants and Cafes Sector

• New menu promotion message: " Try new flavors! We have added delicious items to our menu. Try it today and get a free drink with your first order! Order now: [menu link]"

• Special offer message: "️ Exclusive discounts for lovers of delicious food! Get a free pizza when you order two meals. The offer is valid until the end of the week! Book now: [order link]"

3. Cars and Rental Sector

• Car rental service promotion message: "️ Rent your car easily! Best prices and exclusive offers on car rentals in Saudi Arabia. Book now and enjoy a comfortable driving experience: [booking link]"

• Follow-up message for a previous customer: " We miss you! Are you planning a trip soon? We have special offers for distinguished customers. Use the discount code VIP15 and enjoy a 15% discount on your next booking. [booking link]"

WhatsApp Customer Service Messages

1. Banks and Financial Services Sector

• Inquiry receipt confirmation message: " Thank you for contacting us! Your inquiry has been received and one of our representatives will respond to you as soon as possible. To track the request: [support link]"

• Due payment notification message: " Payment reminder! Please note that you have a due payment of 500 riyals due on February 10. Pay now to avoid any additional fees: [payment link]"

2. Health and Clinics Sector

• Appointment reminder message: " Reminder of your medical appointment! You have an appointment with Dr. [doctor's name] on [date] at [time]. To reschedule the appointment, click here: [modification link]"

• Follow-up message after the visit: " How was your appointment with us? We wish you health and wellness! We would like to know your opinion about your experience in our clinic. Share your review here: [review link]"

3. Communications and Internet Sector

• Subscription confirmation message: " Your subscription has been activated successfully! Welcome to [service name]. You can now enjoy fast and distinctive internet services. To manage your account, click here: [account link]"

• Package expiration notification message: "⚡ Important alert! Your current package expires on [date]. Renew your subscription now to ensure the continuity of the service. [renewal link]"

WhatsApp Campaign Messages for Offers and Discounts

1. White Friday Offers

• Promotion message for offers: " The biggest discounts of the year are here! Do not miss the opportunity to get discounts up to 70% on the occasion of White Friday. The offer is valid until [date]. Shop now: [store link]"

2. Ramadan Offers

• Promotional message for Ramadan: " Ramadan Kareem! Celebrate with us with amazing Ramadan offers up to 50%. Visit our website and discover more: [store link]"

WhatsApp Customer Support and Inquiries Messages

1. Confirmation of Receiving a Technical Support Request

" Your request has been received! The technical support team is working on resolving your issue and will contact you soon. Ticket number: [ticket number] To track the status: [tracking link]"

2. Follow-up with a Dissatisfied Customer

" We care about your opinion! We noticed that you were not satisfied with your experience with us. Can we help you improve your experience? Contact us here: [support link]"

Fifth: Customer Re-engagement Messages

1. Retrieving an Old Customer

" It's been a long time! We miss you, and we would like to offer prices."

2. Follow-up Messages After the Trip

"⭐ How was your trip with us? We would like to hear your opinion! Share your feedback here: [review link]" "🎁 Thank you for choosing [company name]! Use the discount code NEXT10 to get a 10% discount on your next trip."

Eighteenth: Messages for the Hospitality and Restaurant Sector

1. Messages Confirming Restaurant Reservations

"🍽️ Your table reservation at [restaurant name] on [date] at [time] has been confirmed. We look forward to seeing you!" "🥂 A special evening awaits you! Enjoy special offers on your favorite dishes when you visit us today."

2. Customer Follow-up Messages

"🍲 How was your experience at [restaurant name]? We would like to hear your opinion, share your feedback with us here: [review link]" "🎉 Thank you for visiting us! Enjoy a special 20% discount on your next visit using the VIP20 code."

Using WhatsApp in marketing, sales, and customer service has become a necessity for every company seeking growth in Saudi Arabia. We hope these templates are helpful to you in improving your communication with customers and increasing sales.

Do you have any questions or need custom messages? Contact us now!